What if I have a technical problem with my online purchase?

The answer depends on where you purchased your Discover Pass.

Online from discoverpass.wa.gov, contact: 

Customer service representatives are available between 7:30 a.m. to 4 p.m. PT, Monday - Friday. Customer service is closed on weekends and federal holidays.

Online through the Washington Department of Fish and Wildlife’s WILD system  contact::


Show All Answers

1. How long will it take to receive my Discover Pass in the mail if I order by phone or online?
2. What if my Discover Pass doesn’t arrive in the mail after 15 days?
3. What if I have a technical problem with my online purchase?
4. What if I want to visit a Washington state recreation site and don’t have the Discover Pass?
5. What happens if I park at a state recreation site and don’t have a Discover Pass?
6. What if I don’t have a printer to print my temporary Discover Pass or one-day Discover Pass?
7. Why are transaction and dealer fees added to the price of the Discover Pass?